Last updated [April 28, 2024]
This privacy policy for Event Genie AI ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services").
Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
This summary provides key points from our privacy policy, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us via email customercare@eventgenie.ai . We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the privacy policy in full.
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We implement strong security measures to safeguard your personal information against today's threats and make continuous improvements to adapt to evolving security challenges. Your trust is essential to us, and we are dedicated to maintaining the confidentiality, integrity, and security of your data.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
[We may process your personal information for specific purposes not listed above. For example, we may process your information to send you marketing communications about upcoming events, or share your information with our partners who may offer related services.]
We prioritize the security and confidentiality of your personal information. We implement a comprehensive array of security measures tailored to protect the data you entrust to us. These measures are designed to provide robust defense against unauthorised access, alteration, disclosure, or destruction of your personal data. Below, we outline the key security practices we employ:
[Data Encryption: We use strong encryption technologies to secure data both in transit and at rest. This ensures that your data is protected from unauthorized access as it travels over the internet and when it is stored on our servers.]
[Secure Network Architecture: Our network infrastructure is designed to secure your data. We utilize firewalls, intrusion detection systems, and regular security audits to prevent unauthorized access and ensure the integrity of your data.]
[Access Controls: Access to personal data is strictly limited to authorised personnel only, who are required to follow strict guidelines when handling your information. Employees are granted access to personal information on a need-to-know basis, and such accesses are logged and monitored.]
[Regular Security Audits and Penetration Testing: We conduct regular security audits and engage independent security experts to perform penetration testing on our systems. This helps us identify and remediate potential vulnerabilities proactively.]
[Data Anonymization and Minimization: Where possible, we anonymize and minimize the data we collect and store. This reduces the risk and impact of data breaches and helps protect your privacy.]
[Secure Development Practices: Our development team adheres to best practices in secure coding and development. We regularly update our software and systems to protect against known vulnerabilities.]
[Incident Response Plan: We have a comprehensive incident response plan in place to swiftly address any security breaches. This includes immediate remediation measures, notification procedures, and steps to prevent future incidents.]
[User Education and Awareness: We believe in empowering our users with the knowledge they need to protect their own data. We provide resources and support for users to understand the security measures in place and how they can manage their personal information securely.]
If you suspect that an account has been created in your name without your permission, or if you notice any unauthorized use of your identity on our platform, please contact us immediately at customercare@eventgenie.ai. We take your security seriously and it is important that you report any suspicious activities so we can take prompt action to secure your information and investigate the matter.
Upon receiving your report, we will guide you through the process of securing your information, which may include verifying your identity, temporarily suspending the account in question, and taking necessary legal actions if applicable. Our dedicated security team is committed to ensuring that your personal information is protected and will assist you in resolving any security concerns swiftly.
In Short: We may share information in specific situations described in this section and/or with the following third parties.
Always subject to applicable laws, we may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
We may include links to external websites and applications that are operated by third parties. Please be aware that we are not responsible for the content or privacy practices of any third-party sites. If you choose to click on a third-party link, you will be directed to a website that is not governed by our Privacy Policy. We strongly recommend that you review the privacy policies of these third-party sites to understand how your personal information may be collected, used, and shared by those entities. Our Privacy Policy does not apply to the privacy practices of any third-party websites or applications.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information, as well aso enhance your browsing experience, analyze site traffic, and for advertising purposes. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our [Cookie Notice - to be provided by the service provider]
[This will be provided by the Service Provider responsible for Cookies and GDPR - please make sure they review this Policy, and this section]
Please be aware that third-party content displayed or linked to our website, such as advertisements or social media widgets, may also use cookies or similar technologies.
These technologies are used by third-party providers to gather information about your activities on our site and other sites in order to provide you with targeted advertising or to analyze site usage.
These cookies may collect information such as your IP address, browser type, pages visited, and time spent on pages. This data is collected directly by the third parties and is subject to their privacy policies.
While we do not control these tracking technologies, you can manage your preferences through various means, inter alia:
We recommend that you review the privacy policies of these third parties to understand how they collect and process your personal data.
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Google logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the relevant Services.
Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the [EU]. If you are accessing our Services from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" above), in and other countries. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We allow users under the age of 18 to use our Services with the consent and supervision of a parent or guardian.
We welcome users under the age of 18 to use our Services with the consent and supervision of a parent or guardian. By using our Services, you confirm that you are either at least 18 years of age or that you are under 18 and have obtained the consent of your parent or guardian who agrees to be bound by our Terms of Service.
If we become aware that personal information has been collected from a user under 18 years of age without verification of parental consent, we will take steps to remove that information from our databases and deactivate any associated account.
Parents or guardians who consent to their minor children’s use of our Services are encouraged to monitor and guide their online activity. If you are a parent or guardian and become aware that your child under 18 has provided us with personal information without your consent, please contact us at customcare@eventgenie.ai. ]
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before, its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this policy, you may contact us by post at:
Event Genie AI Ltd
ELSCOT HOUSE ARCADIA AVENUE
LONDON
ENGLAND N3 2JU
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please send us an email to customercare@eventgenie.ai. Upon receiving notice of your withdrawal of consent or request to delete your data, we will cease processing your personal data for the purposes you originally agreed to, unless we have another legal basis to do so. For instance, if we are required to retain certain data due to legal obligations or for the performance of a contract, we will continue to process such data as permitted by law.
If there is no legal basis for retaining your personal information, we will take reasonable steps to delete or anonymise your data. However, please be aware that the deletion of your data may not be immediate and may depend on our data backup and retention policies.